Most leadership models focus on hierarchical management and for good reason–hierarchical management will always be needed within vertically integrated silos. But when organizations have to work hand-in-hand with other organizations in government-industrial partnerships like healthcare or finance, then the existing policies that define the silos have to be rethought to allow leaders to reach across organizational boundaries in sustainable inter-dependencies to get work done. This complex partnering has a name. It’s called a heterarchical structure and is difficult to implement because individual organizations put policies in place that handcuff executives from collaborating. For example, bonus structures often produce the unintended consequence of executives working within their own organizational boundaries (their tribe) to the detriment of the industry or even the common public good. The reason for this recent awareness of the adverse consequences of “traditional measures” is because in the 21st century we are not as isolated as we were in the last century. With free trade agreements, we now have interdependencies with other governments and organizations we have never had before. Therefore, it has become imperative that leaders collaborate across organizational boundaries in a way that is both legal and sustainable. Unfortunately, most leaders were trained in the last century and are using the tools of their trade. Those teachings and that learning will produce perverse outcomes. Thus, NetForm analysis has developed several approaches to solve these problems. First, it has produced algorithms that identify future collaborative leaders and recognizes them early in the succession process. That sends a clear signal to the remaining culture. Secondly, it identifies from among existing leaders, those behaviors to reward with new compensation procedures and suggests coaching for any remedial cases. This requires a rethinking of existing compensation policies. In this instance, NetForm has had to work with governance boards to present the case for considering changing some industrial policies by explicit recognition of collaborative behaviors. NetForm has worked with IBM, Shell Oil, Mobil Oil and the U.S. government on projects of this nature.
Press Releases
→ Upcoming Event: RightBrains Events; Network science, Einstein and show-stopping data: Dr. Karen Stephenson, one of the keynote speakers at our June summer event! Don’t miss out on a chance to learn how technology enhances the power of networks! Tickets are available here
→ July 2019 - IntechOpen: The Clash of Cultures: Digerati and Devolution in the Twenty-First Century
→ May 2019 - RightBrains: The ‘accidental’ anthropologist
→ October 2018 - TrustSphere: Social Network Analysis Pioneer, Dr. Karen Stephenson Joins TrustSphere to Build its Science Advisory Board
→ January 2013 - Greensboro, NC: Social Network Analysis Expert Karen Stephenson Named Visiting Fellow at The Center for Creative LeadershipTestimonials
"I never knew we could use data like this to help us better organize and merge our divisions. It is the best consulting dollar I have ever spent.”
Corey Billington, Head of the Procurement
Hewlett-PackardJim Hackett, CEO of Steelcase, used NetForm to develop a new e-commerce business. “I am very excited about your relationship with us and our potential to change the impact of our products and planning principles to help our customers. It's a very plum thing for Steelcase when we get recognized for knowledge alliances like yours.”
Jim Hackett, CEO
SteelcaseWe identified strategic gaps using network analysis and this allowed our top leadership to effectively change its compensation structure to better recognize and reward team performance. The company reaped the benefits.
Joe Movizzo, EVP
Consulting ServicesNetForm identified significant gaps in our global structure. The analysis allowed us to quickly see where knowledge transfer was not occurring along global product lines. We then developed appropriate intervention techniques which ultimately proved significant in increasing revenue streams, particularly in the non-US regions.
Maria Leo, First Vice President
Merrill LynchJuan Carlos Bueno, CEO of Agar-Cross Dupont in Buenos Aires, Argentina, had the following to say when asked about his evaluation of NetForm’s services used during the adoption of a de-centralized business model that required large-scale organizational change: “Without a doubt, they dominate the network analysis tool, and what they obtain from it is excellent.”
Juan Carlos Bueno, CEO
Agar-Cross DupontInternational Paper employed NetForm Analysis during the acquisition of a Corrugated Paper facility in Wooster, Ohio. Edwin Ford, Plant Superintendent for the International Paper Corrugating plant found NetForm’s analysis of merger activity between two IP plants to be extremely useful. Ford explained: “I was astounded not only by the power of the data, but by the visual formatting of it as well. I did not anticipate how useful the survey results would be.”
International PaperVice Admiral McGinn, Deputy Chief of Naval Operations for Warfare Requirements and Programs at the Pentagon credits a NetForm analysis with breaking a bureaucratic logjam. “I think the metaphor Karen uses of being a radiologist for organizations is a good one,” McGinn says. “You take an X-ray or you take a scan of an organization with a survey, and then you analyze that scan to determine appropriate interventions.”
Vice Admiral McGinn, Deputy Chief of Naval Operations
Warfare Requirements and Programs at the PentagonNetForm showed us how to increase the value of our company by leveraging the knowledge of our employees. I was able to successfully implement an acquisition strategy and sell the company at a much higher valuation.
Ken Follansbee, CEO
CTINetForm® Resource Clients Include:
- JPMorgan
- Merrill Lynch
- Harvard
- Mobil/Shell
- IBM
- International Paper
- Hewlett-Packard
- The Department of Defense